Dragonsteel Entertainment

Pleasant Grove, UT
$26.44/hr

We are in the process of reviewing applications for two Customer Service Assistants at our warehouse in Pleasant Grove, Utah. We are considering local candidates only.

Responsibilities

• Addressing concerns and questions about Dragonsteel Books, Kickstarters, and Events via our ticketing system
• Responding to fan mail submissions
• Responding to questions and comments via our social media channels
• Helping with order fulfillment as needed

Skills & Qualifications

• A high school diploma or equivalent is required
• Previous customer service experience is required
• Availability to work 30 – 40 hours per week, Monday through Friday, between 8am – 5pm is required
• Has intermediate computer skills and is comfortable with navigating web-based software applications, email, and instant messaging
• Able to write clearly and professionally
• Listens effectively and is a problem solver
• Can type a minimum of 50 WPM
• Has strong interpersonal skills: professional, courteous, empathetic, level-headed, dependable, trustworthy, and capable of accepting constructive feedback
• Demonstrates a strong work ethic focused on commitment, great attention to detail, quality of work, and a desire to learn
• Can work well in a team environment

Benefits

• Paid holidays
• Yearly bonus
• Company events & parties for individuals & families

 

Applications Under Review

Thank you for considering this job opportunity at Dragonsteel! We are reviewing candidates now, but we are no longer accepting applications.